Shipping & Returns

Shipping Policy

Assure makes every attempt to ship within 24 business hours of receiving an order. However, Assure reserves the right to ship within 24 – 72 business hours of receiving an order.

Once shipped, packages could take up to 10 business days to arrive. If a package has not been received within 10 business days, Assure will re-ship the product and request the original order be returned (at Assure's expense) once it is received.

Return & Exchange Policy

Assure's wide variety of skin care products is suited for each skin type and condition. If a customer is not satisfied with a product purchased from us, it is returnable for credit or for another product.

 

Please keep the following in mind when returning product: 

 

• Assure must be advised of dissatisfaction of a product within 21 days of original purchase. 

• The actual product must be returned to Assure's office within 2 months of the dissatisfaction for credit or exchange of another product.  

 

• Returned products must be at least 60% full.  

 

• The customer will be responsible for postage or delivery charges of the returned product.  

 

• Assure will deliver the new, exchanged product free of delivery charges.